Grievance Redressal

Last updated 30 October 2026. Sellify is in public beta.

In line with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020, Sellify has appointed a Grievance Officer.

Grievance Officer

• Name: Debayan Ghosh
• Email: debayanghosh408@gmail.com
• Address: Koramangala, Bengaluru, Karnataka

How we handle complaints

• We acknowledge complaints within 24 hours and resolve them within 15 days.
• Content that is unlawful or that violates someone's privacy or dignity is removed as quickly as the law requires once we're notified.
• To report a store, use https://sellifyhq.vercel.app/report. For a problem with an order, contact the store first — each store is run by an independent merchant who is responsible for its products and deliveries.

Merchants: you can reach us from your admin at https://admin-sellifyhq.vercel.app/ or by email.